National Strategies with Local Executions

We understand the issues that surround today’s Non Profit organization as we have been working with many national and international organizations over our 30+ year history. That’s why we partner with our clients to build a long-term relationship that in turn achieves results through our suite of service solutions.

We know that your success is dependent upon the high quality relationship and customer satisfaction of your constituents, which is where we excel. We work with you to realize your strategies and directives, achieving a higher value relationship with your customers that will build long term engagements and the resulting life time value of your constituent.

Our Partnership includes:

• Integrated response across Phone, Email, Livechat, SMS, Mail
• Proven Member and Donor services that enable FineLine to be your VOICE to your Constinuents
• Strategic scripting that achieves conversion to monthly giving and predictable month over month results
• IVR Service with a true "Call Back feature" for those unexpected media spikes
• Email management with template driven responses
• Live Chat that reduces abandonments
• Data management for all your Direct Mail needs
• Lockbox and Caging services